Welcome to Hot & Spicy Restaurant.
We value your trust and are committed to protecting your personal information while providing you with an excellent dining experience.
Information We Collect
We may collect the following personal information when you interact with us:
- Name
- Phone number
- Email address
- Delivery or billing address
- Reservation and order details
- Information submitted through our website forms or social media messages
How We Use Your Information
We use your information to:
- Process and deliver your food orders
- Manage reservations
- Respond to your inquiries and requests
- Improve our services and customer experience
- Send promotional offers, updates, and marketing messages (with your consent)
Online Platforms & Analytics
We operate through:
- Website: https://hotspicyrestaurant.com/
- Facebook: https://www.facebook.com/hotspicyrestaurant
We also use tools such as Google Analytics (GA4) and Google Tag Manager (GTM) to:
- Analyze website traffic
- Understand customer behavior
- Improve website performance and user experience
These tools may collect non-personal data such as browser type, device information, and browsing behavior.
Data Protection
We take appropriate measures to protect your personal data, including:
- Secure systems and data handling practices
- Limited access to personal information
- Use of trusted and secure technologies
Payment Information
We accept:
- Cash
- Card payments
- Mobile payments (bKash, Nagad, etc.)
All payment transactions are handled securely through trusted providers. We do not store sensitive payment details.
Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share information only when necessary:
- To comply with legal obligations
- To protect our rights and services
We do not use third-party delivery partners.
Cookies
Our website may use cookies to:
- Enhance your browsing experience
- Track website performance
- Analyze visitor behavior
You can disable cookies through your browser settings at any time.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Hot & Spicy Restaurant
Sure Cell Building, Ground Floor, House-2, Road-21, Gulshan-1, Dhaka-1212 (Behind Nafi & Udoy Tower)
Phone: +880 1329-978796
Email: info@hotspicyrestaurant.com
At Hot & Spicy Restaurant, your privacy is as important as the quality of food we serve.
We are committed to protecting your information and maintaining your trust.